"Hello, I just wanted to write to say how happy my husband and I are with your customer service. We ordered a Kelty Kids sun frame cover for our child carrier on Friday, June 30th. The order shipped the same day and we received it on Monday, July 3rd . We were ecstatic with how quickly we received the cover! We were able to use the cover on a hike we took on July 4th, which we weren't expecting to be able to do. Thank you so much, we will definitely be shopping with you again! Sincerely, Will and Alison Hickman"